conversation analysis

Greenflash is a product management layer for AI agents that reads production conversations, surfaces friction and intent gaps, and recommends what to fix or ship next. It includes SDKs, a REST API, Claude Code integration, and support for voice and text agents.

CraftCX is a support QA and intelligence tool for AI support teams. It reviews AI-handled conversations, scores support quality, surfaces customer issues, and connects findings to Intercom, Front, HubSpot, and Gorgias.

Python framework for conversational social engineering detection using a finite state machine. The README says it tracks turn-by-turn signals like flattery density, give/ask ratio, escalation velocity, and scope mismatch, and exposes a simple `Xtra().analyze(turns)` usage example.