support automation

Knoku turns docs, GitHub content, and internal sources into cited AI answers for a widget, Slack, and API. It supports syncing from sources like Notion, Confluence, Jira, Zendesk Help Center, and OpenAPI, and includes analytics for deflection, traffic, and repeated questions.

Optic is an AI feature intelligence platform for SaaS teams. It tracks AI interactions at the account level, surfaces quality and abandonment signals, and sends engineering alerts plus daily CS digests in Slack.